Customer Service Specialist (on-site)
Dunapack Packaging is a member of the Austrian Prinzhorn Group and specializes in the production of corrugated cardboard packaging, executed at a high quality level using mainly recycled paper.
Exceeding 6000 employees across 12 countries and 24 plants, Dunapack Packaging is the regional market leader in Central and Eastern Europe, meeting customers‘ highest packaging requirements and delivering innovative and competitive packaging solutions.
At Dunapack Packaging, we have an agile work culture. We prioritize clear responsibilities and foster collaboration while empowering our future leaders to drive functional excellence and accelerate our speed to market.
With a modern approach, a long tradition and a clear goal for the future, we are committed to “living circularity” as our purpose and embrace “people”, “performance” and “responsibility” as our main core values.
YOU WILL.
Add value:
- Build strong customer relationships by working closely with our KAMs, understanding client needs and providing accurate quotations.
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Coordinate internally with production, planning, and design teams to translate customer requirements into actionable tasks.
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Manage and monitor orders throughout the full production cycle - from request to delivery.
Based on your:
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Clear communication style for gathering precise customer requirements and translating them into effective corrugated solutions.
- Digital proficiency - advanced usage of MS products, easy going with other tools like CRM, Power BI, etc.
- Positive, loyal, and able to connect easily in diverse environments.
- Experience in B2B manufacturing will speed up your onboarding.
- University degree in Economics or a related field (final‑year students are also welcome).
- Fluency in Bulgarian and English, both written and spoken.
We WILL.
We offer you:
- Supportive culture and circlularity focus
- On-the-job training & upskilling opportunities
- Competitive remuneration with performance-based recognition & benefits package.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 4642
Plovdiv, BG, 4003